Современные услуги это сложная смесь физических услуг, программных продуктов и каналов взаимодействия. Любое слабое звено в это цепочке может похоронить опыт взаимодействия. Не так давно появился совершенно чудесный инструмент — Customer Journey Map, который помогает выявлять слабые места вашей услуги и поставить процесс улучшения на поток.
In this session we explore a set of common issues encountered during the Windows 8.1 deployment process, digging as deeply as possible into the root causes and understanding how to troubleshoot similar issues.
Stale Hansen, the creator of Get-UnusedNumbers PowerShell script, walks through how phone number management is done throughout different Lync deployments. The session starts with some of the basics and quickly moves over to more advanced scripting and tools that can be utilized in user creation workflows and user management scenarios. Be sure to attend this session if you want tips on phone number management in your environment or customer deployments.
Enterprise mobility is a top priority for Chief Information Officers who must empower employees and reach customers by moving data from backend systems out to apps on mobile devices. This data must flow over inefficient wireless data networks, be consumable by any mobile device, and scale to support millions of users while delivering exceptional performance. Since wireless coverage is inconsistent, apps must store this data offline so users can be productive in the absence of connectivity. Join Rob and learn how to build fast and scalable REST + JSON APIs using the ASP.NET Web API while employing techniques such as data sharing and in-memory caching. On the device, learn how your apps can work with offline data via in-memory NoSQL tables that use LINQ to support the same CRUD operations as relational databases. You’ll walk away from this session with the ability to deliver flexible server solutions that work on-premise or in Azure and device solutions that work with Windows Phones and Tablets.