With Skype used for more than 2 billion minutes a day (and counting), "Unified Communication" has now definitively changed communications, being available to your customers, at any time and any place. This session will give you a technical deep dive on the available possibilities for developers to enhance your customer service. It will demonstrate how the Skype-Lync Connectivity can improve the reachability of your enterprise, far beyond of what the ordinary telephone call approach can do. Illustrated by the native Lync contact center application LUCS, which already enables integration of Skype and Lync in the contact center, this session explains how to unleash the power of the various APIs available on Lync and Skype.
В докладе будет подробно рассказано об архитектуре системы мониторинга подготовки к ЕГЭ и сервисах Azure, которые были не заменимы для данной системы. Конечно, еще поговорим о том, с какими проблемами столкнулись при пробной эксплуатации системы и выбранным подходам к решению этих проблем.
Over the last years, many customers have had to deal with cyber attacks targeted at intellectual property. We have entered a new phase in which criminals unleash destructive attacks, rendering IT environments unusable and effectively halting business. Consumerization of IT and the cloud add inherent tension and security implications to this new reality. How can one deal with data that moves in and out of your datacenters, to unmanaged devices and cloud services not directly under your control? How can you create a cost efficient architecture and plan for prevention, detection, and recovery in a time where cloud and consumerization of IT are high on every CxO's agenda? The presenters of this session have been on the Targeted Attack frontline with enterprise customers over the last years. They explain the threats of targeted attacks and share an architecture model using a data classification model, as well as their field experiences and services you can leverage to deal with prevention, detection and recovery.