UCB is a patient-centric biopharma leader, focusing on severe diseases in Immunology and the Central Nervous System. The company employs in the region of 9000 employees and operates in approximately 40 countries. UCB achieved revenues of $3.46 billion in 2012.
The main driver to implement Lync in the early part of 2011 was first started by the need for a video conferencing solution. This was further accelerated by the "Smarter Ways" efficiency program – which included effective collaboration within the scope. The Lync conferencing services alone helped UCB realize savings of $1.2M compared to the legacy conferencing solutions that were previously in place. The choice of Lync has also allowed full integration of the Unified Contact Centre systems at UCB.
During this session, UCB will cover their drivers for unified communication, the Lync journey (strategy with scope expansion and timeline), communication & change management activities and finally some KPI's.
Infrastructure as a Service è il nuovo modello che permette di creare delle macchine virtuali all'interno di Windows Azure, senza dover acquistare l'hardware, e senza doverlo gestire. Questo permette di avere un servizio on-demand, che abbatte notevolmente i costi. Durante questa sessione vedremo come creare VM remote e come mettere in comunicazione la propria infrastruttura con quella su Azure.
If you're taking the next step with Lync voice, you'll want to know more about Enhanced 911. Complete with real world examples of deploying Location Information Services and Enhanced 911 functionality for Lync Server 2013, this session will go through the planning and deployment steps necessary to get started. You'll also hear about the common issues that can arise and learn how to address them in your deployment_x000D_