With Skype used for more than 2 billion minutes a day (and counting), "Unified Communication" has now definitively changed communications, being available to your customers, at any time and any place. This session will give you a technical deep dive on the available possibilities for developers to enhance your customer service. It will demonstrate how the Skype-Lync Connectivity can improve the reachability of your enterprise, far beyond of what the ordinary telephone call approach can do. Illustrated by the native Lync contact center application LUCS, which already enables integration of Skype and Lync in the contact center, this session explains how to unleash the power of the various APIs available on Lync and Skype.
DAX is not only an expression language, but also a query language and, when it comes to performance, the xVelocity in-memory engine is second to none. Scanning fact tables and performing leaf-level computation happens in a matter of milliseconds. Nevertheless, as with any other language, you can write good DAX or bad DAX, depending on your understanding of the engine internals. This session introduces DAX as a query language, showing the different ways of querying with DAX using real-world data. Some queries will be fast, others will need optimizations. Many practical examples based on common patterns and an analysis of the query plans will show how to get the best out of DAX.
Enterprise Social is enabling organizations across the world to transform their businesses, to harnesses the power of their most valuable asset, their people, by connecting employees, customers, and partners. In this session, learn about the value of enterprise social, Microsoft's vision, and our latest product roadmap.