Microsoft offers an efficient and flexible way to enable hosted real time communications in the cloud for small and large organizations with Office 365 and Lync Online-Multitenant. However, some organizations may require a private environment based on special requirements like regulations, laws or additional compliance rules in specific geographical regions. In these cases, Microsoft offer Lync Online-Dedicated, which is a private instance of Lync hosted in the Microsoft datacenters.
This session will provide an overview of Lync Online-Dedicated: the benefits, the technology, when it makes sense for a company to think about dedicated deployments, how Microsoft runs our private datacenters, and what features and capabilities are available today. This session also targets large organizations that are interested in Microsoft's private cloud / dedicated hosting offering and want to understand the differences between all types of hosted offerings from Microsoft to Microsoft's partner ecosystem. We are very looking forward to meet you there and to offer you next to this session a questions/answering opportunity with our experts on stage and after the session
Современные услуги это сложная смесь физических услуг, программных продуктов и каналов взаимодействия. Любое слабое звено в это цепочке может похоронить опыт взаимодействия. Не так давно появился совершенно чудесный инструмент — Customer Journey Map, который помогает выявлять слабые места вашей услуги и поставить процесс улучшения на поток.