With Skype used for more than 2 billion minutes a day (and counting), "Unified Communication" has now definitively changed communications, being available to your customers, at any time and any place. This session will give you a technical deep dive on the available possibilities for developers to enhance your customer service. It will demonstrate how the Skype-Lync Connectivity can improve the reachability of your enterprise, far beyond of what the ordinary telephone call approach can do. Illustrated by the native Lync contact center application LUCS, which already enables integration of Skype and Lync in the contact center, this session explains how to unleash the power of the various APIs available on Lync and Skype.
Watch the Windows 10 Developer Readiness – Powered by MVPs global webcast series to learn how to build an app or bring an existing App to the *NEW* Universal Windows Platform!
This webcast is part of a global series provided by the MVP Award Program for developers. Our goal is to bring you the latest opportunities in developing for the Windows Platform, and to bring you closer to the Microsoft MVPs from your region.
By joining this webcast you will be able to: •Learn about the *NEW* Universal Windows Platform for apps and web developers.