A collection of horror stories that derive from a lack of best practices. From specification to documentation, from usability to security, all stories told in this presentation are true. We may even dim the lights as we talk about regression.
Come hear the master of Windows troubleshooting, walk you step-by-step through how he has solved seemingly unsolvable system and application problems on Windows. With all new real case studies, Mark shows how to apply the Microsoft Debugging Tools and his own Sysinternals tools, including Process Explorer, Process Monitor, to solve system crashes, process hangs, security vulnerabilities, DLL conflicts, permissions problems, registry misconfiguration, network hangs, and file system issues. These tools are used on a daily basis by Microsoft Product Support and have been used effectively to solve a wide variety of desktop and server issues, so being familiar with their operation and application will assist you in dealing with different problems on Windows.