Microsoft Lync includes capabilities for real-time communications such as IM, audio, video, and conferencing. Learn how virtualization solutions impact these communications and how to best deploy Lync when leveraging virtualization capabilities—including server and client virtualization strategies and supported methods. Discuss common virtualization features and their support and impact on Microsoft Lync Server, the virtualization options for Lync Server and Lync clients, and understand the common and recommended methods for sizing and planning a Lync solution that includes virtualized components.
The Lync Call Quality Methodology (CQM) is a practical approach that applies the broad guidance we have published in the Lync Networking Guide. CQM is a data driven framework backed by SQL queries and an operational process to systematically improve and maintain call quality. CQM was derived from Microsoft and some of our largest customer deployments. CQM was published in v2 of the Networking Guide complete with queries and an updated set of 2010/2013 KHIs. This session will go through the individual components of CQM, describe our recommended process for implementing it, show findings from using CQM and go into detail on how the SQL queries work and how you can customize them for you or your customer's needs.