Современные услуги это сложная смесь физических услуг, программных продуктов и каналов взаимодействия. Любое слабое звено в это цепочке может похоронить опыт взаимодействия. Не так давно появился совершенно чудесный инструмент — Customer Journey Map, который помогает выявлять слабые места вашей услуги и поставить процесс улучшения на поток.
With the release of XenDesktop 7, Citrix has closely integrated with Microsoft Application Virtualization (App-V) 5.0 to support Application Virtualization in deployments. In this session, we provide an overview of App-V 5.0 and how third-party products integrate with it, and then comprehensively cover how XenDesktop 7 has integrated with App-V 5.0 to provide a compelling experience for Citrix and Microsoft customers. We also cover migration strategies for customers who are moving to App-V 5.0 from Citrix Application Streaming.
On the transformation journey to the Cloud – SharePoint Online and Office 365 are attractive, and the facts may be that some or most of your business runs on-prem which may change over time, but not overnight. The co-existence of on-Prem SharePoint and SharePoint Online becomes a common scene for most enterprises nowadays. How can you ensure users stay productive when in such “Hybrid” mode – some content on-prem and some Online? In this session, we will show case a real world Australian customer and how Microsoft help them to implement SharePoint Hybrid features. We will first provide an overview of Hybrid models with an emphasis on Outbound Hybrid search and Hybrid OneDrive. We will then dive into the technical details of hybrid architecture, configuration techniques and proven ways of implementation. We will also share with you the challenges during the implementation and how to overcome them. At the end of the session, you should have the information you need to make both business and technical decisions as to hybrid implementation and have an insight of what involves in setting up such architecture.