Join this session to learn how Microsoft IT is successfully running Unified Device Management by leveraging Windows Intune and System Center 2012 R2 Configuration Manager to embrace BYOD scenarios across 15K heterogeneous devices. This session provides a deep technical overview of how Microsoft IT automates LOB application publishing, manages Company Portal deployments, and enforces device security settings for Windows 8.1 PCs, Windows RT, Windows Phone 8, and iOS. This session also covers how Microsoft IT has configured certificate services to deploy VPN, Wi-Fi, and Remote connection profiles on devices to enhance user productivity.
With Skype used for more than 2 billion minutes a day (and counting), "Unified Communication" has now definitively changed communications, being available to your customers, at any time and any place. This session will give you a technical deep dive on the available possibilities for developers to enhance your customer service. It will demonstrate how the Skype-Lync Connectivity can improve the reachability of your enterprise, far beyond of what the ordinary telephone call approach can do. Illustrated by the native Lync contact center application LUCS, which already enables integration of Skype and Lync in the contact center, this session explains how to unleash the power of the various APIs available on Lync and Skype.