Keeping track of all the various resources used by a solution is a daunting task. Azure Resource Manager enables you to group multiple resources into a single logical group. With the ability to save the group as a template, we can reuse it for future solutions. In this session we'll explore how the Azure Resource Manager can be used to better manage our Azure solutions. We'll dive deep into creating resources and manipulating the Resource Manager templates. In the end, you'll be able to unlock new, powerful ways to manage your Azure resources.
With Skype used for more than 2 billion minutes a day (and counting), "Unified Communication" has now definitively changed communications, being available to your customers, at any time and any place. This session will give you a technical deep dive on the available possibilities for developers to enhance your customer service. It will demonstrate how the Skype-Lync Connectivity can improve the reachability of your enterprise, far beyond of what the ordinary telephone call approach can do. Illustrated by the native Lync contact center application LUCS, which already enables integration of Skype and Lync in the contact center, this session explains how to unleash the power of the various APIs available on Lync and Skype.