The Microsoft product portfolio offers unprecedented flexibility for Enterprises in creating end-to-end solutions, which not only revolutionize how organizations use technology to power their business and customer interactions, but also transform the function of IT departments into an enabler of business growth, rather than being focussed on managing infrastructure. Learn how organizations are realizing “Cloud on your terms” to incorporate public, private, and hybrid cloud solutions to improve current and future ways of working, and how to plan for successful deployments and maximum adoption. In this session, we will dive into: - centralised architectures, leveraging private, public or private & public clouds; - learnings from the field include planning for centralized and Highly Available architectures; - aligning the network with usage requirements; - how customers are deploying Enterprise Voice in the cloud today
In this session you will learn how to get more value from your Service Manager platform by using a little "magic" with PowerShell and SMA. Service Manager is a rich, extensible platform that can be customized to adapt to your organization's IT service management needs; however, creating even the simplest customizations can be a lot of work, so much so that many companies feel that they cannot do it themselves. Fortunately, there have been many technology improvements in the Microsoft stack that haven't fully been realized in Service Manager yet that can help! Windows PowerShell, Windows PowerShell Workflow, and Service Management Automation (SMA) are three technologies that can help remove a lot of the tedious work that is usually required when working with SCSM extensions. Come to this session to discover how you can leverage these technologies together to get more value from your Service Manager deployments today!