The Lync Call Quality Methodology (CQM) is a practical approach that applies the broad guidance we have published in the Lync Networking Guide. CQM is a data driven framework backed by SQL queries and an operational process to systematically improve and maintain call quality. CQM was derived from Microsoft and some of our largest customer deployments. CQM was published in v2 of the Networking Guide complete with queries and an updated set of 2010/2013 KHIs. This session will go through the individual components of CQM, describe our recommended process for implementing it, show findings from using CQM and go into detail on how the SQL queries work and how you can customize them for you or your customer's needs.
Testability is more important than ever. With short ship cycles and the desire for continuous delivery, it is critical to quickly know if a modification has destabilized your code base. This session will enable you to use a dependency injection container of your choice to create testable code. We will examine tightly coupled code and what problems it causes and how DI can be used to avoid these problems. The Unity DI container will be used as the medium to understand the concepts.