This session describes how Wireless updates in Windows 10 enhance the user experience across all devices. You'll learn about the new Windows 10 Wi-Fi, WWAN, Bluetooth, and NFC-enabled features, as well as how you can develop your hardware to integrate with new frameworks. You will learn about Windows driver development concepts and compatibility tests to help you test device and system quality. Topics include: Wi-Fi casting and hang detection with recovery, Bluetooth smart LE, Host card emulation for NFC payments on Windows 10 and proximity features, and SMS router on Windows PC form factors. Intended Audience: OEMs, ODMs, IDHs, IHVs, Peripheral Manufacturers, Driver Developers.
Creating a superior customer experience that transcends devices, channel, and location constraints, with closed-loop feedback in near- or real-time, that can modify customer behavior is becoming critical in today's digitally connected world. We will discuss how Cognizant has leveraged Cortana Analytics suite to get better insights as to why a customer cares to use or not use an organization's products and services and the underlying mindsets, moods, motivation, desires, and aspirations that trigger their attitude and actions. With this information, any organization can modify their customer strategies to ensure successful outcomes and enhanced customer experience and engagement.