With Skype used for more than 2 billion minutes a day (and counting), "Unified Communication" has now definitively changed communications, being available to your customers, at any time and any place. This session will give you a technical deep dive on the available possibilities for developers to enhance your customer service. It will demonstrate how the Skype-Lync Connectivity can improve the reachability of your enterprise, far beyond of what the ordinary telephone call approach can do. Illustrated by the native Lync contact center application LUCS, which already enables integration of Skype and Lync in the contact center, this session explains how to unleash the power of the various APIs available on Lync and Skype.
Join this session to learn about the best techniques to derive business insights using Microsoft BI tools connecting to the SAP ERP and SAP BI Platform. We outline best approaches to connect to the SAP business system including SAP ECC, CRM, Business Warehouse (BW) and SAP BI Platform using Microsoft Excel 2013 and SharePoint BI platform. We also talk about SAP Net weaver Gateway to consume all sorts of SAP-generated data via OData feeds. Fifty percent of the session will be live demos of Microsoft BI connecting the SAP system.
Brian Keller talks with Soma, Corp VP of Microsoft's Developer Division, about the Visual Studio 2013 Launch. Soma talks about some of his favorite features from Visual Studio 2013 and Team Foundation Server 2013. He also shares his excitement for Visual Studio Online and how it will help development, testing, and operations teams deliver and continuously improve upon applications.