The Lync Call Quality Methodology (CQM) is a practical approach that applies the broad guidance we have published in the Lync Networking Guide. CQM is a data driven framework backed by SQL queries and an operational process to systematically improve and maintain call quality. CQM was derived from Microsoft and some of our largest customer deployments. CQM was published in v2 of the Networking Guide complete with queries and an updated set of 2010/2013 KHIs. This session will go through the individual components of CQM, describe our recommended process for implementing it, show findings from using CQM and go into detail on how the SQL queries work and how you can customize them for you or your customer's needs.
This presentation discusses Microsoft Application Virtualization (App-V) infrastructure design and lessons learned from a series of customer deployments. Topics include Management and Reporting Server design, Shared Content placement/replication, Publishing Server placement, load balancing options, Rapid Scale-out solutions, sizing calculations, and data store configuration options. Examples for using Windows PowerShell to automate and bridge product gaps are demonstrated. Use cases discussed include Published Desktops vs. Applications, VDI Density Reduction, and IOPS/Application Footprint Reduction.