Join us for a deep dive into the troubleshooting tools available to Lync voice deployment engineers and administrators. We will dig into the logs and network captures. We will try to have a fun, but deep conversation on how you can, detect and troubleshoot call quality due to network issues. We'll touch on UCCAPI logs, XML, QoE reports, Network Monitor/Wireshark tools. We'll try to have fun with some log based analysis of a call that had or reported issues.
This is a HARDCORE session designed to stretch, challenge, and entertain even an expert in the field. Windows debugging and Windows internals is something you can never really master, and everyone has new techniques. We showcase the latest innovations and approaches in troubleshooting for Windows, diving deep under the covers of Windows and how it's changing for 8.1. Our goal is to give even experts in the field new techniques—even if you are a hardened veteran—to help you solve problems more quickly and better understand how Windows works.