The Lync Call Quality Methodology (CQM) is a practical approach that applies the broad guidance we have published in the Lync Networking Guide. CQM is a data driven framework backed by SQL queries and an operational process to systematically improve and maintain call quality. CQM was derived from Microsoft and some of our largest customer deployments. CQM was published in v2 of the Networking Guide complete with queries and an updated set of 2010/2013 KHIs. This session will go through the individual components of CQM, describe our recommended process for implementing it, show findings from using CQM and go into detail on how the SQL queries work and how you can customize them for you or your customer's needs.
Sochi 2014 Olympic and Paralympic Winter Games were undoubtedly the most important sporting event of 2014. During the Games, the official website of the Games became the most popular sports website in the world. We shall take a look under the hood and analyze its distributed architecture organically built on Microsoft Azure in order to cope with the rapidly growing and unpredictable load. Come and learn about the interesting problems we faced, as well as about how we designed our system in accordance with the strict requirements for this class of solutions.