Shane Ginsberg, Nathan Moody, Michael Neuman, and Rick Barraza discuss topics ranging from the critical importance of user empathy when designing and building software for people, to design's role in the age of ubiquitous computing and ambient intelligence. Online viewers provided several great questions for the panelists to explore. Lots of topics and important information for designers and developers alike. Tune in.
Over the last years, many customers have had to deal with cyber attacks targeted at intellectual property. We have entered a new phase in which criminals unleash destructive attacks, rendering IT environments unusable and effectively halting business. Consumerization of IT and the cloud add inherent tension and security implications to this new reality. How can one deal with data that moves in and out of your datacenters, to unmanaged devices and cloud services not directly under your control? How can you create a cost efficient architecture and plan for prevention, detection, and recovery in a time where cloud and consumerization of IT are high on every CxO's agenda? The presenters of this session have been on the Targeted Attack frontline with enterprise customers over the last years. They explain the threats of targeted attacks and share an architecture model using a data classification model, as well as their field experiences and services you can leverage to deal with prevention, detection and recovery.
The Lync Call Quality Methodology (CQM) is a practical approach that applies the broad guidance we have published in the Lync Networking Guide. CQM is a data driven framework backed by SQL queries and an operational process to systematically improve and maintain call quality. CQM was derived from Microsoft and some of our largest customer deployments. CQM was published in v2 of the Networking Guide complete with queries and an updated set of 2010/2013 KHIs. This session will go through the individual components of CQM, describe our recommended process for implementing it, show findings from using CQM and go into detail on how the SQL queries work and how you can customize them for you or your customer's needs.