With Skype used for more than 2 billion minutes a day (and counting), "Unified Communication" has now definitively changed communications, being available to your customers, at any time and any place. This session will give you a technical deep dive on the available possibilities for developers to enhance your customer service. It will demonstrate how the Skype-Lync Connectivity can improve the reachability of your enterprise, far beyond of what the ordinary telephone call approach can do. Illustrated by the native Lync contact center application LUCS, which already enables integration of Skype and Lync in the contact center, this session explains how to unleash the power of the various APIs available on Lync and Skype.
Data has always had the power to transform business and Microsoft SQL Server and the Microsoft Data Platform have been at the heart of that transformation. The new wave of groundbreaking Microsoft solutions with SQL Server 2014 and Power BI address your needs for mission-critical performance and availability, faster insights on any data, and greater efficiency and flexibility. We’re excited to take you inside the technologies behind these database and business intelligence solutions—both on-premise and in the cloud. Learn more about SQL Server 2014, the next release of SQL Server. SQL Server 2014 delivers higher performance on large volumes of data with our new In-Memory OLTP technology as well as greater availability through our hybrid disaster recovery and backup solutions. Explore Power BI for Office 365, our new cloud-based BI solution that empowers you to search, discover, and access data within and outside your organization and unlock insights with rich visualizations using familiar tools on any device. See Microsoft Azure SQL Database in action, delivering predictable performance for business-critical applications in the cloud. Learn how to take advantage of these and other technologies to add greater value to your organization.